Daniel Webster College
 

Email Etiquette Tip

Use a meaningful subject

Try to use a subject that is meaningful to the recipient as well as yourself. For instance, when you send an email to a company requesting information about a product, it is better to mention the actual name of the product, e.g. 'Product A information' than to just say 'product information' or the company's name in the subject.

Do: Be concise and to the point. 

If responding to an email, answer all question in a brief, direct manner.

Don't: Overuse abbreviations & smiles (aka:emoticons J)

Recipient might not be aware of the meanings of the abbreviations.

Don't forget to turn on your Out of Office Assistant (under Tools) in Outlook, if you are on vacation or out of the office due to illness.  Include your return date and who to contact (via phone or email) for immediate assistance.  To do this from home, access hal.dwc.edu, click on the short cuts button, then the options button. The Out of Office Assistant is the first grouping of radio buttons. These buttons allow you to change your status and type in a message.