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PATHFINDER: BUSINESS
COMMUNICATION
Scope|Subject
Headings|Overview
Sources|Circulating
Books|Media|Web
Sites
Scope: Communication in
organizations encompasses all the means, both formal and
informal, by which information is passed up, down, and
across the network of manager’s and employees in a
business. (Malonis, Encyclopedia of Business)Effective
memos, reports, and presentations should include
concise, clear language easily understood by all
employees yet still conveys the message.
The purpose of this pathfinder is to serve as a
guideline for student research. It is not intended as a
comprehensive listing of all materials in the library on
this topic, but as a selective sampling of the many
types of resources available.
SUBJECT HEADINGS
Books dealing with business communication are listed in
the Baddour Libray’s online catalog under the following
subject headings:
Business communication
Communication of technical information
There are sources located in the Reference Section of
the Baddour Library that give a general overview or
summary of the topic you are researching. The following
is a list of some of the sources available in the
library.
OVERVIEW SOURCES
REF HF 1001 .E466 Encyclopedia of Business
CIRCULATING BOOKS
Some representative books from the Circulating
Collection (located upstairs in the library) are:
Adler, Ronald B.
Communicating at Work: Principles and Practices for
Business and the Professions. Boston: McGraw-Hill,
2002.
D’Arcy, Jan.
Technically Speaking: A Guide for Communicating Complex
Information.
Columbus: Battelle Press, 1998.
Griffin, Jack.
How to Say It at Work: Putting Yourself Across with
Power Words,
Phrases, Body language, and Communication Secrets.
Paramus, NJ: Prentice-
Hall, 1998.
Mindell, Phyllis.
How to Say It for Executives: The Complete Guide to
Communicating for Leaders. New York: Prentice Hall,
2005.
Nishiyama, Kazuo.
Doing Business with Japan: Successful Strategies for
Intercultural Communication. Honolulu: University of
Hawaii Press, 2000.
Zelazny, Gene.
Say it with Charts: The Executive’s Guide to Visual
Communication. New York: McGraw-Hill, 2001.
MEDIA
HD42.M364 2001
Managing Conflict at Work! (kit): The Art of
Communication
WEB SITES
International Association of Business Communicators
http://www.iabc.com
American Communication Association
http://www.uark.edu/~aca/studies/businesscomm.html
Updated
06/20/2007
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