1) Why do I have a health insurance charge on my student bill? a). An insurance waiver must be completed and returned for the insurance charge to be credited. This waiver is only available on-line. Link to: www.dwc.edu/health_services/student_health

2) The financial aid amounts on my statement do not match the amounts on my award letter. How come? a). This may be due to the administrative fees that are deducted from you loan amount at the time of the loan. Please contact FA for further questions @ 603-577-6590.

3) My Workstudy Loan doesn’t appear as a credit on my tuition bill. When will it be posted to my account? a). Fed Workstudy money is earned. Students need to apply for a job on campus with payment issued to the student via a bi-weekly payroll check. Your earnings can be posted to your student account by completing the proper authorization form at time of employment.

4) I have some questions regarding my financial assistance. a). Please contact the Financial Assistance Office at 603-577-6590.

5) The flight course I was charged for is not the one I thought I'd be taking: a). Please contact your advisor and/or the Registrar’s Office @ 603-577-6510.

6) Are there any other meal plans offered in addition to the 19 meals-a-week plan? a). Yes. The college also offers a 15 or a 10 meals-a-week plan. Same price, different options. More information is available from Aramark (603-577-6478) dining hall services.

7) I’m in a townhouse, can I purchase the meal plan? a). Yes. After clearance by the Student Accounts Office, you can notify Residence Life of your meal plan choice (19, 15 or 10 meals-a-week plan) to code your account.

8) I thought I was getting a flight scholarship – but it's not showing on my account? a). The Financial Assistance office may not have received the information they need from you to process the scholarship. Or your eligibility for the flight scholarship has changed.  Please contact Financial Assistance at 603-577-6590.

9) I’m a commuter, but I’d like to have a meal plan. a). You sure can. Please contact Aramark (dining hall services) directly for their various commuter meal plan options. Their phone is 603-577-6478.

10) My room description is not the type I will be living in. a). Please contact Residence Life to confirm your housing assignment @ 603-577-6580.

11) Can I charge my books to my student account? a). Yes. If your financial assistance is an approved and in ready for disbursement status, and/or your student account is a credit balance, you may obtain a book-slip from the Student Accounting office. The bookstore accepts cash, checks, money orders, and credit cards (MC, VISA & Discover). There are also local banks where you can set up a checking account.

12) Will my security deposit be refunded? a). Yes, it will be refunded.  Refunds are available approximately one month after the end of the academic year. Please note, you are responsible for the common areas as well - please keep it neat!

13) I have been awarded a scholarship from a local business in my community. When will this appear on my bill? a). The outside scholarship will not appear on your account until the check has been received by Daniel Webster College and is posted to your account. We will notify you if the scholarship check needs your endorsement as well.

14) I have a balance that is not covered by financial aid.  Is there a payment plan available? Yes, please visit www.AFFORD.com/dwc.