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How do I log into Blackboard?
Your username is your last name, an underscore, followed by your first
name. Use all lowercase - for example, smith_jane. The Initial *Password
is your 9 digit Daniel Webster College identification number. For
detailed information go to:
http://www.dwc.edu/library/blackboard/blackboard.shtml
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Why is Blackboard requiring me to
login twice?
Make sure you are accessing blackboard from DWC’s main Blackboard login
page, the address is
http://blackboard.dwc.edu . Do not bookmark the actual login page
for this will cause the problem.
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I forgot my password…what do I do?
Enter your username and click the ‘Forgot password’ link just below the box where you enter your password. Clicking this link will send your password to your ‘preferred’ email address that was set when you registered. If you continue to experience a problem, please send an email to
blackboard@dwc.edu and include information on how to contact you and someone will get in touch with you.
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I can’t remember what my username
is?
Please contact the Help Desk either by email
helpdesk@dwc.edu or by telephone
603-577-6522 to verify your identity before we can release any account
information.
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How do I change my Blackboard
Password?
Once logged in, go to the Personal Information tab and click on the
‘Change Password’ hyperlink. To see detailed instructions got to:
http://www.dwc.edu/library/blackboard/blackboard_logon.shtml
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I’m using AOL and getting an error
when viewing certain web pages; what should I do?
AOL’s browser has problems with some of our web applications. Use
Internet Explorer (Start > All Programs > Internet Explorer)
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Why can’t I access certain
websites?
Do you use a pop-up blocker?
If Yes: Pop-up blocker may be interfering with your web browser. Try
opening the web page with pop-up blocker off. If this solves the problem
then the pop-up blocker may need to be disabled or the settings changed
to allow certain pages.
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I’m having problems with
discussions boards or adding documents to the digital drop box?Click here to get details;
http://www.dwc.edu/library/blackboard/blackboard.shtml
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My course is not showing up
when I login.
If
you are not able to see your course link once you login to Blackboard,
this may be due to the course being unavailable.
Please check the start date of your course, and keep in mind the course
may not be available until that actual date; however, if you have
received information stating the course should be now be available,
please contact the DWC Graduate and Continuing Education Office for
further information and or e-mail your instructor.
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Will a pop-up blocker prevent me
from accessing my course content?
If
you have a “Pop-Up Blocker” installed on your system, you may be unable
to access or successfully complete your assessments (quizzes, exams,
tests, etc.) If the pop-up blocker software is enabled, it will not
allow you to open any new windows. You will need to disable this
software while accessing your course. If you have a browser toolbar
add-on (ex. Google, Yahoo, Etc.) you will need to disable these as some
of them contain pop-up blockers as well. Any spyware programs such as
Spybot, Ad-Aware, etc. can also contain pop-up blockers and will need to
be disabled.
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