Resident Network Services

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1. How do I access my K: drive (network drive) in my room?

2. I’m getting an ‘access denied’ error when accessing my K: drive

3. How can I get my video game console online?

1. How do I access my K: drive (network drive) in my room?
   Once connected to the network you will have to manually have to ‘map a network drive’.  Open a windows browser window (right clicks on your Start button and choose Explore), go to the menu bar at the top of the browser – Choose Tools – Map a network drive – Choose the drive letter ‘K’ and fill in the following network path example: \\excalibur\av_users\username.  Your network path depends on your academic major. For specific information about your specific network path, please contact the Help Desk at 577-6522.  Please note that network file access is only available through a wired connection – not through the wireless access points.
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2. I’m getting an ‘access denied’ error when accessing my K: drive
   Please contact the Help Desk at ext. 6522 to have them check your network permissions.
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3. How can I get my video game console online?
   Write down the MAC address from the label on the bottom of the console and phone the helpdesk at ext. 6522, or bring the console itself to the help desk
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